About Us

Hi there! We're the team behind AEROMIST.

We are an Australian-based online retailer focused on delivering practical, well-designed solutions to the heat. All orders are processed through our store, and our team is responsible for customer support, order tracking, and returns. All additional information can be found on our Policies & Info page.

 

It all started down-under in the Summer of '24 when we noticed how many people were struggling with the same frustrating problem – you know that feeling when you're overheating and there's just no good solution? Regular fans barely help because they're just pushing hot air around. Cooling towels work for about five minutes before they're warm again. And cranking up the AC? Well, let's just say your electricity bill won't thank you.

We thought there had to be a better way, and when AEROMIST steps onto the scene – a portable cooling device that actually cools you down instead of just moving air around.

Here's the thing that makes our fans special: we use evaporative cooling technology. Basically, it's the same reason why stepping out of a pool on a breezy day feels so refreshing. Our device combines ultra-fine water mist with airflow, and when that mist evaporates on your skin, it pulls heat away from your body. It's simple science, but it works really well.

We've designed everything with real life in mind. Our fans are small enough to fit in your pocket or purse, quiet enough to use in meetings, and they run on USB power so you can plug them into any phone charger or power bank. You can adjust the fan speed and turn the mist on or off depending on what you need.

Safety is something we take seriously too. We use rubber fan blades so they're safe to touch, and all our electrical components meet safety standards. The whole thing is built to last with durable materials, but if something goes wrong, we've got a 30-day return policy and our customer service team is here to help.

Our customers come from all walks of life – people suffering from hot flushes, outdoor enthusiasts, commuters, really anyone who gets tired of being uncomfortably hot. What they all have in common is that they wanted something that actually works, and we're pretty proud that so many of them tell us they don't leave home without their AEROMIST.

We're always working on improvements and new ideas, but our core mission stays the same: creating cooling solutions that are portable, effective, and won't break the bank. Because honestly, everyone deserves to feel comfortable, no matter what the temperature is doing outside.

Thanks for taking the time to learn about us. If you have any questions about our products or just want to chat about staying cool, don't hesitate to contact us!